London Symphonia is committed to presenting live music in a way that is safe and responsible for all.

Our Joint Health and Safety Committee, composed of members of the Board of Directors, staff and representatives of London Symphonia musicians, will continue to review our safety protocols for all in-person events, and will adopt recommendations and requirements of the province of Ontario, as necessary.

Updated (September 23, 2024)

London Symphonia follows all public health guidance, and in keeping with this guidance, retains the right to revise the following protocols based on public health information – as needed.  

  • Audience members are welcome to wear masks, at their personal discretion.
  • Masks will be available at all entrances.

Capacity 

  • The concert hall seating for London Symphonia at Metropolitan United at 100% capacity is equal to 800 patrons. Distanced seating is not available.

Illness Policy

  • Patrons feeling unwell prior to their scheduled performance are asked to remain home and take advantage of the promo code provided in their purchase receipt to view our unlimited Video On Demand offering for 21 days beginning on the Friday following the concert.
  • In the event of illness, please call 226-270-0910. We offer free ticket exchanges to our subscribers and flex pass holders if we are notified before 12pm on the day of the concert.