Privacy Policy

London Symphonia respects your right to privacy and we are committed to using your personal information in a respectful and useful way. Personal information includes, but is not limited to, name, address, telephone number, email address, and credit card information. London Symphonia does not sell, lend, or exchange any of this information with third parties.

The use of "cookies"

 

Our websites use "cookies," which are small data files that are stored on your computer when you visit a website. Cookies may be used in a variety of ways to enhance or personalize your online experience. They allow the site to track that browser’s movement through the site over several sessions. Through cookies, a website can recognize repeat users, facilitate the user’s access to and use of the site, and allow a site to track usage behaviour that will allow content improvement. We use cookies only for the above-mentioned purposes and will not use them to identify users or to track other usage.

If you do not want a cookie placed on your computer as a result of using www.londonsymphonia.ca, you may disable cookies altogether by modifying the Preferences section of your web browser. Note that it is possible that some aspects of our website may be unavailable to you if you choose this option.

Who has access to your information?

Only authorized employees who have a need to know your information for the purposes described in this Privacy Policy have access to the information you choose to provide to us. While we cannot guarantee that loss, misuse, or alteration of the data will not occur, we make every effort to prevent such unfortunate occurrences. The only third parties who currently have access to your information are the payment processing company and the ticketing company. However, they are bound by the same privacy standard that London Symphonia must adhere to.

What are the purposes of patron data collection?

Personal information is used primarily for purchase and donation transactions and to deliver tickets and tax receipts. It is also used to provide customer service with reminders about concert dates and times; information about schedule or artistic changes, weather conditions, amongst others.

With your consent when required, we may send you information by email, regular, telephone, or other means to inform you about products, services, promotions. If you have directed us not to contact you, we will not contact you with promotional communications.